HOW TO BUY

Buy in www.d-carmen.com is very simple: just choose an item, add to the basket by clicking the "Add to Cart" icon and complete your order using the payment method you prefer.

If it is more convenient, you can also phone the purchase of our articles. Simply choose what you want and call to (+34) 955 121 625.

If you prefer, you can also purchase their items by contacting us via e-mail info@d-carmen.com specifying the products you want.

If you want to know the online shopping process in more detail, then we told each of the steps:

1. Finding an article.

To find an article you can use the navigation menus to the left of the page. You access the different classifications and groupings of products through them. You can also use the advanced search engine located at the bottom; the search result will display the items available depending on the input data.

Once the item found, you can expand the information by clicking on his name and his image or "see details". Thus you can access the product sheet, which has detailed characteristics, colors, etc.

2. How to process an order.

To place an order www.d-carmen.com is necessary to be registered. If you are a registered client, you only need to enter your e-mail and password.

If it still is not and want to register, you can do it from the tab "My Account" located at the top of the page or on the "Create Account" from the lower zone, entering the requested data (name, address, etc. ). After this step, your e-mail and password you can purchase products and know the status of their orders. In your customer profile they will be recorded personal data, so you will not need to re-fill them in later purchases.

The next step to process your purchase is very simple. Simply add the product to the cart by clicking the "Add to cart" icon. Once in the basket, you can continue buying other items or process the order with products including pressing the button on the lower right.

To add other products than just press the button "Continue shopping", look for other items and when you find what you want, again click on the "Add to Cart" icon.

If instead you want to delete some product, simply check the "Remove" box in front of the product there is added and then click on the "Update" icon.

Finally, if you want to change the number of units, you should do so in the "Quantity" box and click "Update".

 

When you file the order, all transactions from that time are carried out under a secure connection that guarantees the confidentiality of all your data.

3. How to pay for a product.

A summary of the order and the data from the client file shown in the next step, to check if the shipping address is correct. You can also choose to send your order to an address other than the registered. Shipping costs are free. If you want to change the delivery address once the order has done, you need to communicate with info@d-carmen.com and we will in the act, provided that the order has not left the warehouse.

On this page the form of payment (bank transfer, credit card or Paypal. More information on the "Payment" section) will be selected. Once elected, it will proceed to finalize the ordering process by clicking on the button at the bottom.

Finally, a page will confirm correct order processing, and display the number thereof, and a summary of the products purchased.

The purchasing process is over.

4. How to know the status of an order already made.

You can know the status of a pending order or check orders made previously by the tab "My Account" at the top and bottom of the page

After entering the identification data (email and password), details of the latest orders placed on our website, the date of purchase, the status of current orders, detailed composition thereof, etc. is displayed.